Auto Body Repair Shop - Norwalk CT

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Auto Body Repair Services Norwalk, CT


  • RENTAL CAR ARRANGEMENTS (link to Enterprise rent-a-car)
At Bob's Collision Center we realize that every accident creates a stressful situation. We are committed to doing our part to turn an unpleasant experience into a pleasurable one. With this in mind we strive to form working partnerships with our customers, the insurance companies, and the appraisers. We want to empower our customers with the knowledge they need when involved in an accident. Below are important steps to take when involved in a collision:

  • Stop immediately. Call the police.
  • See if anyone is injured. If injuries appear serious, call an ambulance. If you are hurt seek treatment promptly.
  • Write a complete description of the accident as soon as possible.
  • Submit required accident reports to the proper authorities.
  • Log the following information:
       Date of Accident
       Time of Accident
       Other Driver's Name, Address, and Phone number
       Vehicle Information- (VIN #) 
       Year, Make and Model 
       Driver's License Number
       Insurance Company Name
       Policy Number
       Brief Description

  • Because by law you are able to arrange to take your damaged  vehicle to the shop of your choice, call Bob's Collison Center immediately,and we will have your vehicle brought to our facility.
  • Let Bob's Collision Center help you notify your insurance company, and take care of everything from start to finish.

1.Your car is the second largest investment you are likely to make.
2. Never drive a car that could be unsafe because of damages.
3. Some insurance companies may want you to visit their drive-in claims center before having your car repaired. You can do this, or you may leave your car at our shop and ask that the insurance company inspect the car here.
4. There is no law requiring you to obtain more than one estimate.
5. You have the right to go to the Norwalk auto body repair shop of YOUR choice.
6. Differences in estimates are common. A lower estimate may not include all necessary work.
7. Choose a shop that has unibody repair equipment and certified technicians.
8. Ask if the shop will be using genuine manufactured (OEM) replacement parts.
9. Ask if the shop offers a repair warranty.
10. Let us help you negotiate your claim with your insurance company.
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